Whether you are a national dealer group, or an independent family-run business we can assist your sales, marketing, service, and parts departments to stay connected with your customer base, as well as reconnect with previous enquiries.
We fully understand that due to the busy, hands-on nature of how a dealership operates, it is not always possible to keep in touch with every enquiry received, even though that is, of course, the full intention.
We know this from many years working within dealership environments.
Our experience can help to revive leads, requalify and restore them so as your sales, service and parts departments can have another opportunity to turn a potentially lost enquiry into a positive outcome for your business, whilst giving the dealership personnel the time to focus on the ‘here and now’ looking after current customers, the lifeblood of your business.
We can assist your dealership in following up customer finance renewals and service plans which may be due to expire, as well as offering bespoke outbound telephone support with dealer events, product launches and marketing campaigns.
We appreciate the fact dealerships are not a Monday to Friday 9 – 5 operation and we are fully prepared and committed to work to a time schedule to suit your requirements, including evenings and weekends.
